Deliver essential information to the right people at the right time through real-time alerting and monitoring tools.
Specifically designed to meet the real-time knowledge requirements of small, medium, and large enterprises, BPA Platforms’ alerting and monitoring tools deliver intelligent monitoring and alerting for essential internal or external information to the right people at the right time.
Reduce the risk of relying on employees to monitor and report on potential issues by graphically building business alerts and notifications or using templated alerting and reporting tasks to maintain real-time, event-driven communications. Address the needs of employees, customers, suppliers, and stakeholders through event-driven email, SMS or collaborative application APIs.
Our business activity monitoring solutions allow you to monitor multiple data sources, databases and formats, configure business rules for you to assign conditions to the data being monitored and dynamically identify event-driven data changes to business rules to create data triggered email or SMS notifications.
Internal business alerts
- Large account placed on hold
- Aged debtor updates
- Stock level warnings
- Back orders now in stock
- Performance/KPI notifications
- Price change updates
External business alerts
- Order status updates
- Order confirmations
- Service date reminders
- Contract renewal reminders
- Delivery notifications
- Appointment confirmations
5 easy steps to building Notifications & Alerts processes
Specify event to fire process
Select data to send
Define output format
Choose delivery method
