Deliver essential information to the right people at the right time

The Notifications & Alerts capability is designed for small, medium and large enterprises. It enables organisations to address all employee, customer, supplier and stakeholder real-time knowledge requirements.

Notifications and alerts come in two forms and these are internal (management, sales, finance, operations) and external (customers, partners, suppliers, members). The following examples are just a fraction of the notifications and alerts produced by our 7000+ customers.

Common internal and external notifications and alerts our customers have used include:

Internal

  • Large account placed on hold
  • Aged debtor updates
  • Stock level warnings
  • Back orders now in stock
  • Performance/KPI notifications
  • Price change updates

External

  • Order status updates
  • Order confirmations
  • Service date reminders
  • Contract renewal reminders
  • Delivery notifications
  • Appointment confirmations

Connectors for Notifications & Alerts Solutions

Connectors for Notifications & Alerts

Build Notifications & Alerts graphically

The Notifications & Alerts capability provides you with the ability to automatically distribute email and SMS messages 24/7, 365 days a year.

Learn more about Notification & Alerts connectors

Easy-to-use editor

Build HTML and plain text notifications and alerts using an easy-to-use editor. No coding required.

Multiple delivery methods

Send notifications and alerts via multiple channels including email, SMS or compatible messenger APIs.

Memory and escalation

Capture everything that happens and action where escalation is required.
View Capability

Deliver information when it’s most needed

Data sets

Retrieve and utilise relational data sets using ODBC or OLEDB (joins, criteria and sorting).

Your business rules

Time-based schedules (minute/s hour/s day/s per week, month or annum, plus repeat schedule management control).

API events

Propriety APIs, Web Services (JSON, SOAP, REST).

Triggers

Native database triggers (Microsoft SQL, Oracle).

Got a question?

Send us your questions and we will provide you with the information and resources that you need.

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