Deliver essential information to the right people at the right time
The Notifications & Alerts capability is designed for small, medium and large enterprises. It enables organisations to address all employee, customer, supplier and stakeholder real-time knowledge requirements.
Notifications and alerts come in two forms and these are internal (management, sales, finance, operations) and external (customers, partners, suppliers, members). The following examples are just a fraction of the notifications and alerts produced by our 7000+ customers.
Common internal and external notifications and alerts our customers have used include:
Internal
- Large account placed on hold
- Aged debtor updates
- Stock level warnings
- Back orders now in stock
- Performance/KPI notifications
- Price change updates
External
- Order status updates
- Order confirmations
- Service date reminders
- Contract renewal reminders
- Delivery notifications
- Appointment confirmations
Notifications & Alerts Solutions
Notifications & Alerts Connectors
Build Notifications & Alerts graphically
The Notifications & Alerts capability provides you with the ability to automatically distribute email and SMS messages 24/7, 365 days a year.
Notification & Alerts connectors
Easy-to-use editor
Build HTML and plain text notifications and alerts using an easy-to-use editor. No coding required.
Multiple delivery methods
Send notifications and alerts via multiple channels including email, SMS or compatible messenger APIs.
Memory and escalation
Capture everything that happens and action where escalation is required.
