Operations

Applying a digital transformation strategy to internal processes can have a significant impact on a business, greatly improving efficiency and performance, resulting in a reduction in costs and an increase in profitability. The key aspect here is the management and manipulation of business data.…

Technology is obviously the driving force and enabler behind digital transformation. The last decade has witnessed incredible advancements in mobile technology, significant advancements in programming and application development, as well as a substantial increase in the adoption of digital technology, by both customers and…

Digital Transformation is probably a phrase that you have heard or read during the past few years as it has been widely used by analysts, CEOs and thought leaders when discussing how businesses can stay competitive and relevant in this digital world. In fact,…

Business data is now pouring into organisations from a wide variety of channels and includes useful insight into customers, prospects, products, inventory, finances and employees. It is an extremely valuable commodity that helps organisations make effective decisions. These can range from executive-level decisions about…

An eCommerce process flow can often be an area of online retail that is overlooked. In order to maximise sales opportunities and stay cost competitive, mapping out your eCommerce processes can help your business highlight key areas that may require automation or modification, and…