Privacy Policy
Orbis Software Ltd. T/A Codeless Platforms respects your online time and privacy. Orbis Software Ltd. T/A Codeless Platforms never sells or rents email addresses or customer information to third parties. Information provided is only used by Orbis Software Ltd. T/A Codeless Platforms and its authorised dealer network. Survey information is used for Orbis Software Ltd. T/A Codeless Platforms internal marketing usage only. Customer information will not be used for the purpose of broadcasting unsolicited email bulletins.
General Data Protection Policy – How We Store and Use Data
Orbis Software Ltd. T/A Codeless Platforms (“we”) hold personal data about our employees, clients, suppliers and other individuals for a variety of business purposes. Our General Data Protection Policy sets out how we seek to protect personal data and ensure that customers and staff understand the rules governing their use of personal data. This policy requires staff to ensure that the Data Protection Officer (DPO) be consulted before any significant new data processing activity is initiated to ensure that relevant compliance steps are addressed. You can download and view the policy here: General Data Protection Policy
Google API Services – How We Collect Data
Our products may collect, or process on behalf of our customers, the following elements of personal data when you use or interact with our products and services:
- Contact Details
- Email Address
Our products and any other products that handle data received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements, as outlined here: https://developers.google.com/terms/api-services-user-data-policy
Marketing and Communication Platforms – How We Process Data
To support our marketing and communication activities, Orbis Software Ltd. T/A Codeless Platforms (“we”) use third-party service providers that assist in managing and delivering marketing communications and related data processing. These providers act strictly as data processors on our behalf and operate in accordance with our written instructions and data protection agreements.
Apollo.io
We use Apollo.io, a marketing automation and sales engagement platform, to help us manage marketing campaigns, customer relationship data, lead scoring, and audience insights. Apollo.io processes contact information such as name, company, role, business email address, and engagement activity (for example, whether emails have been opened or links clicked). This processing enables us to manage our marketing efforts more efficiently and tailor our communications to be more relevant to recipients.
All personal data processed through Apollo.io is stored and managed within the United Kingdom. Apollo.io acts solely as our data processor, and does not use any data for its own marketing or resale purposes. Processing is performed in accordance with the UK General Data Protection Regulation (UK GDPR), and under a valid Data Processing Agreement (DPA) with Orbis Software Ltd. T/A Codeless Platforms.
SendGrid
We use SendGrid (a service provided by Twilio UK Ltd.) for the purpose of securely delivering marketing and transactional emails to our customers and contacts. SendGrid processes information such as recipient email address, name, and interaction data (e.g. open and click rates) for email delivery and performance reporting. This enables us to ensure that communications are successfully delivered and relevant to recipients.
SendGrid operates exclusively within the United Kingdom for this purpose and does not use or access email content for any purpose other than delivery and compliance monitoring. Processing is performed under the UK GDPR and a formal Data Processing Agreement between Orbis Software Ltd. T/A Codeless Platforms and Twilio UK Ltd.
Salesforce
We use Salesforce, a customer relationship management (CRM) platform, to securely store and manage customer, partner, and prospect information. Salesforce processes personal data such as contact details, company information, communication history, and relevant account records to help us manage customer relationships, fulfil service requests, and support our sales and marketing activities.
All Salesforce data is hosted and processed within the United Kingdom. Salesforce acts solely as our data processor, operating under our instructions and in compliance with the UK General Data Protection Regulation (UK GDPR). Processing is governed by a formal Data Processing Agreement (DPA) between Orbis Software Ltd. T/A Codeless Platforms and Salesforce UK Ltd.
Lawful Basis for Processing
Our use of these platforms is based on our legitimate interest in conducting responsible business-to-business (B2B) marketing, maintaining accurate customer relationship data, and ensuring effective communication with our customers, prospects, and partners.
Where you register for an account on our website, we may rely on the consent you provide at the time of registration to send you relevant communications about our products and services, in addition to our legitimate interests described above.
Where required by law, we obtain consent before sending electronic marketing communications, and all marketing emails include an easy option to withdraw consent or unsubscribe at any time.
Cookie Policy
We use a number of different cookies on our site. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognise your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. To find out how to control or delete them, we recommend you visit www.aboutcookies.org for detailed guidance.
The following table describes the cookies we use on this site and what we use them for. Currently, we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete Orbis Software Ltd. T/A Codeless Platforms cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)
Cookie Name Purpose
__utma (Google Analytics)
This third party Google Analytics cookie establishes and keeps a unique ID for each visitor, which is persistent for 730 days.
__utmb (Google Analytics)
This third party Google Analytics cookie establishes a Google analytics tracking session for each visitor (identified by Visitor ID stored in __utma), capturing user session details.
__utmc (Google Analytics)
This third party Google Analytics cookie establishes a Google analytics tracking session for each visitor (identified by Visitor ID stored in __utma), capturing user session details.
__utmz (Google Analytics)
This third party Google Analytics cookie stores referrals (how you got to our site) and navigation (between our site’s pages). This cookie stores only user referral and navigation details on a persistent basis for 182 days.
Our Use of Your Information
We use personally identifiable information about you to improve our marketing and promotional efforts, to statistically analyse site usage, and to improve and customise our content. This includes the secure use of approved third-party platforms, as outlined above. We believe this allows us to improve our site and better tailor it to meet our users’ needs. Any of your Personal Information is stored in our databases.
We use your email address to send you newsletters or other communications (for example, product promotions). Out of respect for our users we offer an opt-out in every single email campaign that we send. You can find this link in the bottom of each email campaign.
Our Disclosure of Your Information
We do not sell or rent any personally identifiable information about you to any third party.
We may share your information with our authorised data processors (such as marketing and communication service providers) who process data solely on our behalf in accordance with this privacy policy.
By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorise us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, Intellectual Property Rights infringements, or other activity that is illegal or may expose us to legal liability.
Changes to Policy
This privacy policy does not cover the links within this site linking to other sites.
We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our page. It is up to you whether you then continue to use the site following such changes. However, it is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using the Orbis Software Ltd. T/A Codeless Platforms.
Contacting Us
If you have any concerns or enquiries regarding the handling of data and how we use it, then please contact our Data Protection Officer who will respond to your request.
Email: [email protected]
