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Support Team Services

Support Team Services

Log a support ticket

If you have tried our Knowledge Base and cannot find the answer you require then our support team are always happy to help. Be prepared to provide the best information possible. The support team will need a concise description of your issue and, most importantly, an easy to understand “Steps to Repeat” or STR. The STR is the most vital piece of information that you can provide for us because this will allow us to replicate and further investigate the issue.

    Your Details

    Full Name

    Email Address

    What issues are you experiencing?

    Issue Title

    Priority Level

    Business impact

    Description of Problem

    Platform Version

    Server Operating System

    File Upload


    Your request is received and we will contact you soon.