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Selecting the Secure SMTP option in the SMTP global config causes task to fail with error: TLS Session Negotiation Failed. Connection Aborted

Table of Contents

Symptom #

When you configure the Global SMTP Configuration within TaskCentre (Tools > Output > Send Email (SMTP)) to use the Secure SMTP option, you may receive the following error message at task run time:

TLS Session Negotiation Failed. Connection Aborted

Cause #

This is caused by entering the IP address of the SMTP server instead of the network name.

Resolution #

You must enter the fully qualified network name of the SMTP server (For example, w2k3-exchange.mycompany.net) for the Secure SMTP option to work.

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