Configuration
Permissions required in SQL Server to create and maintain a BPA Platform SQL store
Last Updated: August 1, 2022Introduction The BPA Platform Configurator uses the credentials of a SQL Server account to either create a new store or connect to one that already exists. Sufficient permissions on the account must be in place to allow these actions. The SQL account provided will be used by BPA Platform to maintain the store, i.e. read from...
How to rebuild the BPA Platform internal store
Last Updated: September 7, 2022Learn how to rebuild the BPA Platform internal store.
Configuring the Web Service Connector Tool to work with a proxy server
Last Updated: June 28, 2022Summary Where an organisations internet access is via a HTTP web proxy, TaskCentre must be manually re-configured to force HTTP traffic through the proxy. Prerequisites TaskCentre has to be installed and configured The Web Service Connector Tool has to be installed Instructions Open the file iwtskrun.exe.config (may also be known as iwtskrun.config) in the TaskCentre...
Web Service Connector tool – How to map a Constant to a HTTP header
Last Updated: June 28, 2022In some cases a web service may require authentication or a string passed in the header. If this needs changing or editing you may want to use a Constant. This will allow you to make the change once instead of changing every operation. This can be achieved as follows: Open your web service global connection...
Web Service Connector Tool – Using Basic Authentication to connect to a web service
Last Updated: July 28, 2022Symptom When testing the connection to a web service it complains that you are using Anonymous instead of Basic. i.e. WSCT is not using the right authentication. The following error occurs: System.ServiceModel.Security.MessageSecurityException: The HTTP request is unauthorized with client authentication scheme 'Anonymous'. The authentication header received from the server was 'Basic Realm="webservices4.autotask.net"'. ---> System.Net.WebException: The...
How to monitor encrypted HTTP sessions from a web proxy
Last Updated: September 5, 2022How to monitor encrypted HTTP sessions from a web proxy.
How to configure the Web Service Connector Tool for RSS feeds
Last Updated: August 3, 2022Introduction This article will show how the Web Service Connector Tool can be configured to enable web service calls to retrieve RSS feed data from a web page. This is achieved by creating a new HTTP based web service configuration which will be used to perform a GET operation on a specified RSS feed at...
Run External Program step fails at task runtime with error 0x80070522 “A required privilege is not held by the client”
Last Updated: September 2, 2024Symptom When a task that uses impersonation contains a Run External Program step that runs a batch file it may fail at runtime with the following error: 0x80070522 “A required privilege is not held by the client” Cause Occurs where the impersonating account does not have sufficient rights to logon as a batch job. Resolution...
The BPA Platform event log has to be deleted frequently due to reaching high capacity
Last Updated: August 31, 2022Symptom The BPA Platform event log increases in size very quickly and has to be deleted frequently. Cause One or a number of tool packs installed have extended logging turned on. When this mode is set, it records the inbound and outbound data to the BPA Platform event log, causing it to increase in size at...
An error has occurred while processing: Initialization Error details: Cannot decode the product key
Last Updated: June 29, 2022Symptom When you run the Configurator the following error message is received: An error has occurred while processing: Initialization Error details: Cannot decode the product key Cause Caused by an expired main product key license (You will also find that tasks cannot be run.) Resolution The resolution is to renew the main product key license....
