TaskCentre API Web Service Install Problem IIS Version 8

Symptom

When attempting to install the TaskCentre API Web Service the following is received:

The wizard was interrupted before the Task API could be completely installed

TCWebAPI Figure 1. Task API installation wizard.  

Cause

This is the result of an Application Pool default setting in IIS Version 8 that must be changed.

Solution

Within IIS check if any TCAPI Application Pools have been created. If so, they will need to be deleted first.

App PoolsFigure 2. IIS Version 8 – Applications Pools list.

Open the Application Pool default settings and set Enable 32-Bit Applications to False and attempt the installation again.

Application Pool DefaultsFigure 3. IIS Version 8 – Application Pool settings.