Symptom #
When you browse tools under the System node you may experience delayed response times. You may also experience delayed task initialisation.
Cause #
The problem is confined to machines where no internet connection is available, and is caused by certificate revocation checking of digitally signed components failing to contact the certificate revocation list server.
When no internet connection is available, certificate revocation checking will retry for a set period before timing out. This manifests as delayed response times within the client
Applies To #
BPA Platform client
Task runner
Resolution #
The issue can be resolved by setting the ‘Check publisher certificate revocation’ flag to FALSE for the account that the BPA Platform client server runs under (LOCAL SYSTEM), as follows
Navigate to the following registry key:
HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing
Change the ‘State’ values from:
23c00 – Enabled – check for publishers cert rev
To:
23e00 – Disabled – don’t check for publishers cert rev
