Table of Contents
Symptom #
The Run Crystal Report step fails at task runtime with the following error message:
Logon failed for table” even though the logon details are correct
You may also see the following related error codes within the TaskCentre event log.
- 0x80040e41
- 0x800403f1
- 0x80020009
Cause #
Occurs where the logon details for the report contains a long password
Applies To #
All 4.X versions prior to Build 1137
Resolution #
Apply SR 4 Hotfix E (Build 1137) or later where the issue is fixed by development, issue 38198.
Note: This fix also addresses an issue where long passwords in the report logon details were causing the client to crash when importing the report into the Run Crystal Report step.