Selecting the SAP Business One ‘Installation Number’ causes the TaskCentre client to crash

Symptom

When configuring a new global connection; within the Connection Configuration window, selecting the SAP Business One Installation Number causes the TaskCentre client to crash.

Cause

C++ 2013 Redistributable is missing from the machine where the issue occurred. This can be confirmed by checking the ‘Add/Remove’ programs list within Control Panel.

Resolution

Install C++ 2013 Redistributable, the 32bit version is required.

This is required for v5 of the SBO connector tool to function correctly.

Once installed this will allow connections to be added and schemas to be refreshed.

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