System.Data.OleDb.OleDbException: No error message available, result code: DB_SEC_E_AUTH_FAILED(0x80004E4D)

Note: The SalesLogix Connector Tool is now known as the Infor CRM Connector Tool

Symptom

Within the SalesLogix Connector Tool configuration when you add or update a connection configuration and then refresh the schemas, you may get the following error message.

System.Data.OleDb.OleDbException: No error message available, result code: DB_SEC_E_AUTH_FAILED(0x80004E4D)

Cause

The username and password details entered into the SalesLogix Connector connection configuration are incorrect.

Normally this is due to having entered the database account login details instead of SalesLogix account login details.

Resolution

Ensure the username and password details entered into the SalesLogix Connector connection configuration are the login details for SalesLogix, NOT the database account login.