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Business Process Automation Platform

SalesLogix Connector step fails at task runtime with error “Could not find file C:WindowsTEMPxxxxxxxx.dll”

Note: The SalesLogix Connector Tool is now known as the Infor CRM Connector Tool.

Symptom

When you call an operation in the SalesLogix Connector step it fails with the following error message:

Could not find file 'C:\Windows\TEMP\xxxxxxxx.dll'

Cause

When the SalesLogix Connector communicates with the SalesLogix Connector web service, the web service attempts to create a temporary file in the ‘C:\Windows\TEMP’ directory. In this case the account that the SLX connector web service runs under has insufficient permission to create the file.

Resolution

Give the account that the SLX Connector web service runs under (Normally this is the ‘NETWORK SERVICE account) full permissions to the ‘C:\Windows\TEMP’ directory.