The following document identifies a number of learning and enablement resources that assist with using TaskCentre and the Exchange Web Services. This document will expand as additional resources become available.
Please refer to it as an index to be referenced on an on-going basis.
Resources currently available:
- Microsoft Exchange Tool Pack – Overview
This article provides a brief introduction to the TaskCentre MS Exchange tool pack and links you to a white paper which further explains in detail how each tool of the tool pack functions.
- Microsoft Exchange Connector Tool – Creating a global connection to Exchange
This article provides a step-by-step guide on how to setup a global connection to the Exchange Web Service. This is a vital connection and will allow operations to be completed when using the MS Exchange Connector tool.
- How to register a third party server certificate for use on a TaskCentre server
This would be required to help prevent errors occurring when an untrusted certificate is encountered on a web service connection.
- TaskCentre Exchange Agent – How to create a subscription to monitor a mailbox
This article provides a step-by-step guide which outline show to create a subscription in Exchange by using TaskCentre.
- Exchange Agent: Error when creating a new subscription – ID is malformed
This is a troubleshooting article which provides a resolution to an ‘ID malformed’ error received when creating a subscription.
- Microsoft Exchange Connector Tool – Retrieving attachments in calendar items
This article shows how to retrieve attachments contained in a calendar item.
- Microsoft Exchange Connector Tool – Find operation examples
This article will give a variety of Find operation examples which can be adapted to specific business process requirements.
Microsoft Exchange Integration Brochure
Learn how integrating Microsoft Exchange with business applications increases the visibility of key information and enhances employee productivity.Download Brochure
Introduction This article will give a variety of Find operation examples which can be adapted to specific business process requirements. Functionality implemented in version 4.3 of the Microsoft Exchange Connector Tool will be used here. The Find operation works identically across all the supported…Read More
Introduction This article will show how to use the new functionality provided in version 4.3 of the Microsoft Exchange Connector Tool to retrieve attachments contained in a calendar item. Exchange 2013 and 2016 will be contrasted and calendar items in both local and public…Read More
The TaskCentre Microsoft Exchange Tool Pack allows a way of reading and updating Microsoft Exchange. This enables integration between Microsoft Exchange and other systems with which TaskCentre has connectivity with. An Exchange Event Agent is used to detect events occurring within the Exchange server,…Read More
This article will show how to setup a connection to the Exchange Web Service using the MS Exchange Connector Tool global configuration. MS Exchange Connector Tool Global Configuration Within TaskCentre locate the global configuration for the exchange tool via the following: Manage -> Tools…Read More
Symptom Unable to create a new exchange subscription when using the stored procedure Subscribe, the following error is received: Creating subscription for email [EMAIL ADDRESS] based on the requested subscription 15 has failed 3 times. Agent will not attempt to create it until it…Read More
Introduction This knowledge base article will outline how an inbox for a specified mailbox can be monitored. This is achieved by calling the stored procedure Subscribe located within the MSEventAgent database. This will supply the event agent database with a subscription which will then…Read More