Symptom
The output from a Send Email (SMTP) step contains question marks (?) signs in place of certain characters, for example, currency symbols (£).
Cause
The email contains characters that are being incorrectly interpreted.
Resolution
You must declare the character set (charset) that BPA Platform references:
- Upgrade to the latest version of BPA Platfrom.
- Recreate your Send Email (SMTP) steps.
