Crystal Report error: Logon failed for table

Symptom

The Run Crystal Report step fails at task runtime with the following error message:

Logon failed for table” even though the logon details are correct

You may also see the following related error codes within the TaskCentre event log.

  • 0x80040e41
  • 0x800403f1
  • 0x80020009

Cause

Occurs where the logon details for the report contains a long password

Applies To

All 4.X versions prior to Build 1137

Resolution

Apply SR 4 Hotfix E (Build 1137) or later where the issue is fixed by development, issue 38198.

Note: This fix also addresses an issue where long passwords in the report logon details were causing the client to crash when importing the report into the Run Crystal Report step.