Within the Configurator, the SQL Agent instance prerequisites screen displays the following error:
SQL Instance Not Connectable
The Configurator prompts for credentials but fails to clear the error, no matter what credentials are entered.
Both Shared Memory and TCP/IP must be enabled network protocols for the SQL server instance being connected to.
- Open the Microsoft SQL Server Configuration Manager.
- Select the SQL server instance being connected to.
- Check that both Shared Memory and TCP/IP are enable network protocols for the instance.