Troubleshooting
TaskCentre Server installation fails with the error: Failed to load and use iwinstall.dll
Last Updated: July 1, 2022Symptom Unable to install the TaskCentre Server, the following error message is received when an install is attempted: Failed to load and use iwinstall.dll, caused by missing .net 2.0 or higher Cause This only affects the installer, it requires .Net 2.0 framework to be present. The TaskCentre Server will still function as normal if later...
Exchange Agent: Error when creating a new subscription – ID is malformed
Last Updated: July 1, 2022Symptom Unable to create a new exchange subscription when using the stored procedure Subscribe, the following error is received: Creating subscription for email [EMAIL ADDRESS] based on the requested subscription 15 has failed 3 times. Agent will not attempt to create it until it is restarted. - Id is malformed Cause This is caused by...
MS Dynamics CRM Connector tool: Global configuration – Unable to connect with Microsoft Dynamics CRM
Last Updated: July 1, 2022Symptom Within the global configuration of the Microsoft Dynamics CRM Connector tool, when trying to create a new connection to a Microsoft Dynamics CRM platform an error similar to the following is received: System.ArgumentException: The selected Deployment Type does not match the available endpoint or System.ServiceModel.Security.SecurityAccessDeniedException: Access is denied Cause The account being used in...
Sage 200 Connector Tool – Error: Could not load file or assembly
Last Updated: July 1, 2022Symptom When creating a connection to Sage 200 using the Sage 200 connector tool global configuration, an error message similar to the following: Could not load file or assembly Sage.Accounting.Financials, Version = 16.0.0.0 The error format being: Could not load file or assembly [NAME], [VERSION] Where NAME is a Sage assembly and VERSION is the...
Sage 200 Connector: Error – The type initializer for ‘Sage.Accounting.Application’ threw an exception
Last Updated: July 1, 2022Symptom At runtime the task fails with the following error shown in the event log: The type initializer for 'Sage.Accounting.Application' threw an exception Enable Use Extended Logging within the Sage 200 Connector tool global settings: With extended logging now on, run the failed task again and check the event log. You may receive the following:...
SAGE 50 Accounts 2012 – ODBC query fails with “DAO error column not found ODBC — call failed”
Last Updated: July 1, 2022Symptom When you query data within the Database Query (ODBC) tool you may receive the following error: DAO error column not found ODBC -- call failed Cause The error is due to changes that have been made to the “Sage 50 v18 ODBC driver” in Sage 50 Accounts 2012 update 3. The change causes queries...
Salesforce Connector tool – Error validating source XML against schema
Last Updated: July 1, 2022Symptom When validating source XML against the schema, the following error message is received: The element 'ELEMENT_NAME' has invalid child element 'ELEMENT_NAME' Cause This error occurs after a user defined field (UDF) is created in Salesforce, this change is published to the . Resolution Any change made to the Salesforce API is a breaking change...
Creating a schema in the SalesLogix Connector global config gives the error: System.Data.OleDb.OleDbException (0x80004005)
Last Updated: July 1, 2022Note: The SalesLogix Connector Tool is now known as the Infor CRM Connector Tool. Symptom Creating a schema in the SalesLogix Connector produces the error code: System.Data.OleDb.OleDbException (0x80004005) Cause The account for the SLXConnectorWS website application pool, does not have sufficient permissions on to the SalesLogix OLEDBlayer. Resolution Using IIS Manager set the application pool...
SalesLogix Connector step fails at task runtime with error “Could not find file C:WindowsTEMPxxxxxxxx.dll”
Last Updated: July 1, 2022Note: The SalesLogix Connector Tool is now known as the Infor CRM Connector Tool. Symptom When you call an operation in the SalesLogix Connector step it fails with the following error message: Could not find file 'C:\Windows\TEMP\xxxxxxxx.dll' Cause When the SalesLogix Connector communicates with the SalesLogix Connector web service, the web service attempts to create...
SalesLogix Connector step fails at task runtime with the error – Could not find ‘C:|iwtemp\xxxxxxxxx.dll’
Last Updated: July 1, 2022Note: The SalesLogix Connector Tool is now known as the Infor CRM Connector Tool. Symptom The SalesLogixConnector step fails at task runtime with the following error appearing in the event log: Could not find file 'C:\iwemp\xxxxxxxxx.dll' Cause The SLX tools add the following XML to the iwtskrun.config file in the TaskCentre installation directory: <system.xml.serialization> <xmlSerializer...
