Troubleshooting
Unable to initialise OBServerDLL.dll – Error code: -105
Last Updated: July 4, 2022Symptom Creating a connection fails with the error: An error has occurred while processing connection : Failed to Connect to DIAPI Server: SAP B1 Response – Unable to initialise OBServerDLL.dll (Error Code: -105) Cause The SAP licence server details setup within the tool are incorrect. Solution Check that both the license server host name and...
Date deviates from permissible range – Error code: -5002 10000047
Last Updated: July 4, 2022Symptom At task run time, the step fails with the error: Failed to Add SAP B1 Business Object (-5002): 10000047 - Date deviates from permissible range Cause This error occurs on A/R Invoice and A/P Invoice documents, and is caused by the due date on the document in a posting period being locked. (By default,...
Error code: 998 – An error occurred whilst processing the operation: Exception from HRESULT: 0xFFFFFB9E
Last Updated: July 4, 2022Symptom At task run time, the step fails with the error: Error code 998. An error occurred whilst processing the operation: Exception from HRESULT: 0xFFFFFB9E Cause The error occurs when the SAP DIAPI component is in an inconsistent state. Subsequent transactions against the same SAP business object while the component is in this state will...
Error whilst processing operation: You are not connected to a company
Last Updated: July 4, 2022Symptom At task run time, the step fails with the error: An error occurred whilst processing the operation: You are not connected to a company Cause The error occurs when the user setup under the ‘Authentication’ tab in the global connection setting, has no license assigned within SAP Business One, or the license has expired....
SAP error validating source XML against schema – Invalid child element
Last Updated: June 21, 2023Symptom At task runtime, the step fails with error: Error validating source XML against schema - The element 'ELEMENT_NAME' has invalid child element ‘ELEMENT_NAME' Cause The error is caused by an invalid schema from the input data source, i.e. the Database Query step will be the input data source. Solution To resolve the error, open...
To generate document, define the numbering series in Administration module – Error code: -5002
Last Updated: July 4, 2022Symptom At task run time, the step fails with the error: Failed to Add SAP B1 Business Object (-5002): To generate this document, first define the numbering series in the Administration module Cause This error occurs when a numbering series that is not supported for the document type is being mapped to the ‘series’ field....
Unable to get schema – You are not connected to a company
Last Updated: July 4, 2022Symptom At step configuration, when you select an operation you get the error: Unable to get object schema. Error occurred. You are not connected to a company Cause Occurs when the user setup under the ‘Authentication’ tab in the tool global configuration, has no license assigned within SAP B1, or the license has expired. Solution...
A task fails with the error: Could not establish trust relationship for the SSL/TLS secure channel
Last Updated: July 4, 2022Symptom A task with a SAP Business One connector step connecting to a SAP HANA database is failing with the error: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel Cause The HANA license server is not accessible over the SSL connection. Solution On the machine where the CommunicatorWS...
After installation of the SAP Business One client tools the SAP Business One Event tool is missing
Last Updated: June 21, 2023Symptom After installation of the SAP Business One client tools, the SAP Business One Event tool is missing meaning you will only see the following two client tools: SAP Business One Connector SAP Business One XML to Recordset Mapper Normally you would expect to see the following three: SAP Business One Connector SAP Business One...
HTTP Error 404.3 – Not Found – Occurs when connecting to a Sap Business One web service
Last Updated: June 21, 2023Symptom When connecting to a Sap Business One the request fails and the following error is received in the event log: HTTP Error 404.3 - Not Found If the Sap B1 web service URL is pasted into a web browser, the “Detailed Error Information” would be similar to the following example: Cause The requested resource...
