Troubleshooting
Call COM tool fails at design time with error: The operation failed 0x8002802b
Last Updated: July 1, 2022Symptom You have a .NET assembly that you are calling from COM. From within the Call COM action you can view and select the object, but when you save the object it fails with the following error: The Operation failed 0x8002802b Cause The Call COM tool was not accepting types generated from a COM callable...
Run VB Script step fails at task runtime with error 0x800a01ad
Last Updated: July 1, 2022Symptom When using the CreateObject method in the Run VB Script step you receive the error: 0x800a01ad - Error while evaluating expression: ActiveX component can't create object: 'GetObject' You may also see a companion entry in the TaskCentre event log: 0x80070005 - The script requested a disallowed object Cause Caused by the task owner not...
Select Publishing Site drop down list not populated when you select a remote web server
Last Updated: July 1, 2022Symptom After you select a remote web server under the Publishing tab of the Create Workflow Job tool, the Select Publishing Site drop-down list does not get populated. Cause The user has insufficient rights to access IIS objects on the remote machine. The Create Workflow Job tool connects to the IIS objects on the web...
System.Bad Image Format Exception Could not load file or assembly “Interop.iwwfeaLib”
Last Updated: July 1, 2022Symptom You may receive the exception text “System.BadImageFormatException” in the component “iwwfeaLib” Cause Caused by loading the 64 bit workflow components into a 32 bit web application pool. Resolution Within IIS 7 under the Advanced properties for the application pool that workflow is running under, ensure the the ‘Enable 32-bit Applications’ property set to ‘False’.
System.Unauthorized Access Exception: Retrieving the COM class factory for component with CLSID failed
Last Updated: July 1, 2022Symptom After opening a workflow job through the web browser you may get the following exception page. System.UnauthorizedAccessException: Retrieving the COM class factory for component with CLSID {B5DF154A-A87D-4858-8B32-9F60B3E62B65} failed due to the following error: 80070005 Cause The account that the web site application pool runs under does not have sufficient permissions to call onto Workflow...
Format As HTML tool: Can not launch the HTML editor as there is no registered application for this feature
Last Updated: July 8, 2022Symptom Unable to load the HTML editor within the Format As HTML tool. Selecting the Edit button causes the following error to occur: Can not launch HTML editor as there is no registered application for the feature Cause The default editor has been set to an incompatible application or has not been set at all....
Getting “Aggregation unsupported for type: System.String”
Last Updated: August 3, 2022Introduction This article guides you through the necessary steps to aggregate string columns. Scenario You’ve created a task where the Format as HTML Pro is consuming the recordset outputted by a Convert XML to Recordset step. In the Format as HTML Pro step, you are creating either sub- or grand totals or both, yet when...
Unable to import XML schema – Error ‘no type has been selected for the scheme element’
Last Updated: July 1, 2022Symptom Unable to import an XML schema into the output step of an MMO (Multi Message Operation) during the creation of a web service connector task. The following error is displayed: no type has been selected for the scheme element Cause BPA Platform does not support a schema which contains attributes. Resolution When defining MMO...
Web service connection fails with the error: “The underlying connection was closed: An unexpected error occurred on a send”
Last Updated: July 1, 2022Symptom A task using the Web Service Connector Tool to make a secure call is failing at runtime with the following error; this also occurs if the web service connection is tested via the connector tool global configuration. iwwshr.Exceptions.WebServiceCallFailedException: The underlying connection was closed: An unexpected error occurred on a send. Cause The connection is...
‘Select Publishing Site’ drop-down list does not display a list of websites
Last Updated: July 1, 2022Symptom Under the ‘Publishing’ tab of the ‘Create Workflow Job’ tool, the ‘Select Publishing Site’ drop-down list does not display a list of websites. Cause Caused by Windows User Account Control (UAC) preventing access to the Windows Management Instrumentation (WMI) interfaces from the BPA Platform client. You are more likely to experience this issue on...
