Troubleshooting
Error 0x800700a4 Failed to connect to Task Runner CP for Task <TASK NAME >
Last Updated: August 3, 2022Symptom You may see the following error entry logged against the BPA Platform event log: Failed to connect to Task Runner CP for Task 0x800700a4 Cause 0x800700a4 is a Windows error which decodes to “No more threads can be created in the system.” Background Connection points (The ‘CP’ in the error message) are an integral...
No tasks are running and the TaskCentre event log shows error 0x80041349 “Error while processing event”
Last Updated: June 29, 2022Symptom Scheduled and triggered tasks are not running. An examination of the BPA Platform event log shows the following error: 0x80041349 “Error while processing event” Cause This occurs where the server license key has expired. Resolution Contact [email protected] to renew the server license key.
Task fails at runtime with error: Task initialisation failure, error code 0x80040300
Last Updated: June 29, 2022Symptom When a task contains many connection steps an initialisation failure can occur. The following system error is recorded to the event log: Error code: 0x80040300 Description: Task initialisation failure This can occur when the following types of connection steps are in use: Web Service Connector Database Query (ODBC or OLEDB) External Memory (ODBC or...
Task fails at runtime with the error: “System.UnauthorizedAccessException: Access to the registry key….is denied”
Last Updated: June 29, 2022Symptom A task is failing at runtime and is producing the following error message: System.UnauthorizedAccessException: Access to the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Orbis Software\TaskCentre\Providers\{B30672F2-176C-4F71-A35E-8C50A99BE230}\parameters’ is denied. Cause A “parameters” key that the task is expecting to be present is missing for the associated registry key: {B30672F2-176C-4F71-A35E-8C50A99BE230} Solution Manually add the missing parameter key within the registry at...
Task Run Failed, error code 0x8007007e
Last Updated: June 29, 2022Symptom Task failing at run time with the following error code: “Task Run Failed”, error code 0x8007007e Cause The fault mode occurs when the VBScript COM registration in the registry has been changed to point to a proprietary dll. This change is typically caused by Anti-Virus software as part of a ‘defence in depth’ approach....
Task Runtime Error: The connection used cannot be found in the global configuration
Last Updated: June 29, 2022Symptom At task runtime a step with a database connection fails with the following error message even though the connection is present in the global configuration: “The connection used can not be found in the global configuration” Solution Navigate to the TaskCentre registry key. On 32 bit systems: HKLM\SOFTWARE\Orbis Software\TaskCentre On 64 bit systems: HKLM\SOFTWARE\Wow6432Node\Orbis...
BPA Platform has stopped working, tasks are failing when queued to run
Last Updated: June 29, 2022Symptom All tasks are failing to run when they are queued, the BPA Platform event logs will display ‘initialisation failure’ error messages. Cause A likely cause would be that the license for your SQL Server Store has expired. This may mean that your 30 day evaluation period has finished or your purchased license has come...
KB39707 – TaskCentre 4.7 Hotfix resolving issues at runtime with images formatted using the Format as HTML tool
Last Updated: August 3, 2022Symptom Two separate issues are covered in this hotfix: Issue 1 At runtime, a task runner intermittently crashes when the task contains a Format as HTML step, itself containing an embedded image. Issue 2 A Send Message (SMTP) step consuming HTML output from a Format as HTML step, contains HTML with images attached in dynamic...
myBPAPlatform Graphics Not Displaying Correctly
Last Updated: July 12, 2022Introduction The article aims to explain how to ensure embedded graphics are displayed correctly in your myBPAPlatform workflow portal. Scenario After configuring myBPAPlatform, you see this when launching the web portal: Resolution Missing graphics in the web portal is caused by Static Content not being enabled for your web server. Do the following: From the...
Multiple 0x80040205 errors in TaskCentre event log from source: IWClTcp.ITCAPISession
Last Updated: July 1, 2022Symptom The TaskCentre event log shows multiple 0x80040205 errors. The source of the error is IWClTcp.ITCAPISession. Cause Normally when a task that contains a SQL trigger is deleted, the corresponding trigger is dropped from the table. In cases where the trigger does not get dropped the SQL Agent attempts to launch a task that is...
