Troubleshooting
SAP Business One Connector: Error when updating the ‘Quotation’ object
Last Updated: July 4, 2022Symptom When using the Quotation object to perform an Update operation, an error similar to the following is received: This entry already exists in the following table (ODBC -2035) Cause This is a known issue, specific to the Sales Quotation and Purchase Quotation objects. Solution Remove the files oQuotationsRequest.xslt and oQuotationsResponse.xslt from the folder: c:\inetpub\wwwroot\CommunicatorWS\Schemas\ServiceTranslation...
SAP Business One Event Tool – Error when trying to remove a company database
Last Updated: July 4, 2022Symptom Within the SAP Business One Event Tool configuration, when a database is selected for removal the following error is produced: Cannot open the database "[DATABASE NAME]" requested by the login. The login failed. Login failed for the user '[USERNAME]' Applies To SAP Business One Tools v5.1 SQL Server hosted database Cause The database has...
Sap Business One Event Tool : Error 0x80040154 setting up available objects
Last Updated: July 4, 2022Symptom Within the Sap Business One Event Tool and under the General tab, when you select from the Agent drop-down list you may receive the following error message: Error 0x80040154 setting up available objects You will also find under the Main tab of the tool that the Sap Business One Object and Operation drop-down lists...
SAP Business One installer fails with error: Error: -2147024891 connecting to TaskCentre server
Last Updated: June 21, 2023Symptom When trying to register the SAP B1 Agent with the TaskCentre Server, (from the tools for SAP B1 installer), it fails with the following error: Error: -2147024891 connecting to TaskCentre server Cause The Windows users account being used to run the tools for SAP B1 installer does not have sufficient permissions to the TaskCentre...
SAP connector tool step fails at task runtime with error: System.Exception: Failed to send request to Web Service
Last Updated: July 4, 2022Symptom The SAP connector tool step fails at task runtime and the following error is recorded to the TaskCentre event log: System.Exception: Failed to send request to Web Service at Tool.ToolRuntime.UploadCompressedRequest(String requestId) at Tool.ToolRuntime.SendRequest(XmlDocument requestXmlDoc, Boolean useMultipleTransactions, Boolean useOverrideXML) Cause The web service hasn’t been able to create the temp directory which is used when...
Selecting the SAP Business One ‘Installation Number’ causes the TaskCentre client to crash
Last Updated: July 4, 2022Symptom When configuring a new global connection; within the Connection Configuration window, selecting the SAP Business One Installation Number causes the TaskCentre client to crash. Cause C++ 2013 Redistributable is missing from the machine where the issue occurred. This can be confirmed by checking the ‘Add/Remove’ programs list within Control Panel. Resolution Install C++ 2013...
System.Bad Image Format Exception Could not load file or assembly ‘Codestone.Compression’
Last Updated: August 3, 2022Symptom When you click OK after adding a new connection in the SAP Business One Connector global configuration, you may get the following error message: System.BadImageFormatException Could not load file or assembly 'Codestone.Compression' Cause TaskCentre Tools for The SAP Business One is designed to run in a 32 bit application pool in IIS. It requires...
System.Invalid Operation Exception unrecognized attribute multipleSiteBindingsEnabled
Last Updated: July 4, 2022Symptom When you click ‘OK’ after adding a new connection in the SAP Business One Connector global configuration (or you refresh an existing connection) you may get the following error message: System.InvalidOperationException unrecognized attribute multipleSiteBindingsEnabled Cause The SAP Business One Connector web service does not expect an attribute named ‘multipleSiteBindingsEnabled’ to present resulting in the...
System.IO.DirectoryNotFoundException Could not find a part of the path
Last Updated: July 4, 2022Symptom The SAP Business One Connector tool fails at task runtime and the following error gets recorded in the Windows Event Log: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\inetpub\wwwroot\CommunicatorWS\Temp\xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.gz' Cause Caused by a missing temp folder under the communicator web service’s publishing directory. Resolution Create a folder called ‘Temp’ under the communicator...
System.Net.WebException: The operation has timed out
Last Updated: July 4, 2022Symptom At task runtime, the SAP Business One Connector returns the following error in the Response Xml: Timeout Error System.Net.WebException: The operation has timed out Cause 1 The SAP DI server service has not started, or the service is running but not responding to requests. Solution 1 Restart the SAP DI server service. Note: After...
