SYSPRO Service Alerts

SYSPRO Service Alerts

Are you looking for a SYSPRO Service Alerts solution to automate the creation and distribution of service reminder notifications? Or are you looking to remove the repetitive employee administration that surrounds service job management?

Codeless Platforms' SYSPRO Service Management Alerts solution removes manual processes that are time-consuming, costly and prone to errors. The Notifications and Alerts capability of BPA Platform improves efficiency and enhances data consistency, helping you to improve service management processes to automatically notify customers, engineers and third party providers about service renewals, jobs and appointments.

SYSPRO Service Alerts Scenarios and Benefits

Common service management alerts created by our customers using BPA Platform for SYSPRO ERP include:

• Automated service reminder notifications via email or SMS text message to customers and account managers
• Automatic email or SMS alerts to the relevant engineer specifying job details
• Automated alerts to engineers regarding completed job forms
• Automatically notify customers with service job status updates
• Automated service appointment reminders

Common commercial benefits achieved through incorporating service management alerts with your SYSPRO ERP system include:

• Remove the manual processing related to service management tasks
• Improved communication to both customers and engineers
• Deliver a smoother, more reliable service
• Increased customer service levels and customer satisfaction