What is a Self-Service Portal?

What is a Self-Service Portal? A Self-Service Portal is a website with self-help functions for employees, customers and suppliers to quickly and easily access documentation and information that is relevant to them. A self-service web portal provides personalised information such as invoices, policies, welcome…

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Automating Employee Onboarding Processes with SymVolli Maestro

Recruiting and onboarding new employees can be a time-consuming process – especially when it concerns a large, constantly changing workforce. Managing applicants, the interview process and the mass of information that comes with all this activity can be a headache. When the selection process…

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Putting Customers at the Heart of Digital Transformation

Customer experience must be at the core of any digital transformation strategy. It is vital that every interaction a customer has with your brand or organisation, at whichever touch point, is consistent and continuous. Their interactions, journey, and overall experience, with all aspects of…

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Informative Business Alerts and Notifications

Information plays an important role in almost every human activity and has become extremely valuable for business and organisations as it can affect a decision, behaviour or an outcome. Information, however, is only useful if is actually accessible and communicated to the relevant people…

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Automating Real-time Status Notifications

Understanding the current state or condition of affairs is important for both businesses and customers. Certain events or incidents can have a significant impact. For businesses, this could be a business continuity issue or a fraud warning, both of which need to be addressed…

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