Sage 1000 Automated Customer Renewals

Sage 1000 Automated Customer Renewals

Are you looking at improving customer retention levels? Or are you looking to reduce the costs associated with your customer renewal processes?

Codeless Platforms' automated customer renewal solution for Sage 1000 enables you to automate the costly workflow processes that are critical to the customer renewal process.

Sage 1000 Improving Customer Retention Scenarios and Benefits

Common automated customer retention processes implemented by our customers using Sage 1000 include:

• Automated creation and distribution of call centre call lists based on business rules
• Automated creation and distribution of internal sales,financial and management reports
• Automatic creation, printing and distribution of personalised direct mail via a mail fulfilment house
• Automated business alerts when valuable customers approach the end of their contract/subscription period
• Automatic creation and distribution of welcome packs or related product/services upsell communications
• Automated creation and distribution of personalised email communications that are unique to customer/subscriber data

Common benefits achieved through customer renewal automation when using Sage 1000 include:

• Reduced attrition and costs
• Eradicate time consuming administration from the renewal process
• Improved financial performance
• Increased employee productivity