Troubleshooting
IIS App pool fails when you make a call onto the SAP Business One Connector web service.
Last Updated: July 4, 2022Symptom The IIS application pool hosting the SAP Business One Connector web service stops when you make a call onto web service. The Windows event viewer log records entries from the IIS-W3SVC-WP event source similar to following: The Module DLL 'C:\path\My64bit.dll' could not be loaded due to a configuration problem. The current configuration only supports...
IIS App pool fails when you make a call onto the SAP Business One Connector web service.
Last Updated: June 21, 2023Symptom The IIS application pool hosting the SAP Business One Connector web service stops when you make a call onto web service. The Windows event viewer log records entries from the IIS-W3SVC-WP event source similar to following: The Module DLL 'C:\path\My64bit.dll' could not be loaded due to a configuration problem. The current configuration only supports...
Posting a Journal entry using the SAP Business One Connector returns error: 10000415 – Enter valid code.
Last Updated: July 4, 2022Symptom When you post a Journal entry using the SAP Business One Connector you may receive the following exception text in the response XML returned from the connector web service. 10000415 - Enter valid code Cause The error occurs when you post a journal entry where the Debit and Credit amounts do not equalise. Resolution...
SAP B1 – Business Partner address fails to update with error “This entry already exists in the following tables (ODBC -2035)”
Last Updated: June 21, 2023Symptom When you update both the Billing and Shipping addresses for a Business Partner, one of the addresses may fail to update. The following error returned is: This entry already exists in the following tables (ODBC -2035) Cause This is caused by attempting to update the same row twice. You can prevent this error by...
SAP Business One connection error: Error 5-5 (- access is denied) connecting to the DI API
Last Updated: June 21, 2023Symptom When you create a new connection (or refresh the schemas on an existing connection) you receive the following error: Error 5-5 (- access is denied) connecting to the DI API. Cause The DI API is not updating a set of temporary files correctly. When a connection is created (or schemas refreshed) the TaskCentre tools...
SAP Business One connection error: Error 5-5 (- access is denied) connecting to the DI API
Last Updated: July 4, 2022Symptom When you create a new connection (or refresh the schemas on an existing connection) you receive the following error: Error 5-5 (- access is denied) connecting to the DI API. Cause The DI API is not updating a set of temporary files correctly. When a connection is created (or schemas refreshed) the TaskCentre tools...
SAP Business One connector tool – Error: “Failed to connect or logon to SLD”
Last Updated: June 21, 2023Symptom Within the global configuration of the , when attempting to configure a connection to a SAP B1 database the following error occurs: Failed to connect or logon to SLD Cause When configuring the connection, the use of ‘localhost’ instead of using the host name can cause a connection failure. Solution Within the Server and...
SAP Business One Connector Tool – ‘Unable to contact web service’
Last Updated: July 4, 2022Symptom When creating a new task with a SAP Business One Connector step, as soon as you try to choose the SAP Business One object an error occurs which displays Unable to contact web service As a result of this no objects or fields appear for mapping. Cause Issue occurs after upgrade from 3.0.1 to...
SAP Business One Connector tool – Error: -5002 10000156 Posting date deviates from the defined range.
Last Updated: June 21, 2023Symptom When posting orders within the SAP Business One connector tool the following error message is received: -5002 10000156 Posting Date deviates from the defined range. To complete the operation, define the posting period to match the entered Posting Date. Cause A new posting period has been created but the changes made have not been...
SAP Business One Connector Tool – Error: 10000008 – License does not exist
Last Updated: June 21, 2023Symptom A task using the SAP Business One Connector Tool is failing at runtime and producing the following error in the event logs: 100000008 - License does not exist Cause This error relates to the SAP DI Server Module not being licensed and not the TaskCentre SAP B1 Connector Tool. Solution You can check if...
