Sage 50 Automated Customer Renewals

Sage 50 Automated Customer Renewals

Are you looking for methods to improve customer retention levels and cut operational costs?

Codeless Platforms' Sage 50 Improving Customer Retention solution is a powerful add-on for Sage 50 or membership management package that facilitates organisations to automate the costly actions that are critical to the customer retention process.

Sage 50 Improving Customer Retention Scenarios and Benefits

Common automated customer retention processes implemented by our customers using Sage 50 include:

• The automatic creation and distribution of call centre call lists based on business rules
• Automated creation and distribution of internal sales,financial and management reports
• The automated creation, printing and distribution of personalised direct mail via a mail fulfilment house
• Automated business alerts when valuable customers approach the end of their contract/subscription period
• The automatic creation and distribution of welcome packs or related product/services upsell communications
• Automated creation and distribution of personalised email communications that are unique to customer/subscriber data

Common benefits achieved through customer renewal automation when using Sage 50 include:

• Reduced attrition and costs
• Eradicate time consuming administration from the renewal process
• Improved financial performance
• Increased employee productivity