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Sage 300 Automated Support Tickets

Are you looking for a Sage 300 Automated Support Tickets solution to improve the speed, quality and consistency of the support services provided by your Sage 300 users? Or do you require a solution that can remove repetitive data entry from the workload of your support engineers?

Codeless Platforms' Sage 300 Automated Support Tickets solution delivers organisations with the capacity to automatically create tickets, notifications and close resolved tickets to remove support engineers from unnecessary data entry, whilst improving the visibility of critical information to all stakeholders.

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Sage 300 Automated Support Ticket Scenarios and Benefits

Codeless Platforms' Sage 300 Automated Support Tickets solution enables organisations to achieve the following and more:

  • Automate the creation and assignment support tickets from inbound website enquiries
  • Automatic ticket status update communications via email or SMS to customers, account managers and other key stakeholders
  • Automated creation and delivery of help desk KPI reports
  • Automate the dynamic creation (triggered by a ticket closure), distribution and gathering of results from customer satisfaction surveys

Common benefits achieved through Sage 300 automated customer support tickets include:

  • Improved and streamlined customer service
  • Increased visibility of critical information to all stakeholders
  • Costly and error prone administration tasks removed
  • Reduced operational costs
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Automated Support Tickets for Sage 300 Brochure

Automated Support Tickets for Sage 300 Brochure

Discover how automating your support team processes can save your organisation time and money and improve customer satisfaction.

Sage 300 Automated Support Tickets

Connectors Price

BPA Platform

Standard Product Base Server

Starts from:

£2,000

Configuration day(s) required subject to requirement.

Please note that the dependency information is intended for technical purposes and is expressly not intended to provide exhaustive guidance on licensing matters. With regard to licensing therefore, this information should be treated as advisory only and is provided purely on an “as is” basis.

The precise license restrictions applied to the use of third party products and technologies lie entirely with their respective owners and/or licensors and may be changed from time to time without notice to Orbis Software Ltd t/a Codeless Platforms. It is not within the control of Codeless Platforms exactly how its products will be used in conjunction with third party technologies.

It is therefore the responsibility of the End User to ensure that their use of Orbis Software Ltd t/a Codeless Platforms products, in conjunction with third party products and technologies, lies within the licensing restrictions applied to those third party products and technologies.

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