Sage 300 Automated Support Tickets
Are you looking for a Sage 300 Automated Support Tickets solution to improve the speed, quality and consistency of the support services provided by your Sage 300 users? Or do you require a solution that can remove repetitive data entry from the workload of your support engineers?
Codeless Platforms' Sage 300 Automated Support Tickets solution delivers organisations with the capacity to automatically create tickets, notifications and close resolved tickets to remove support engineers from unnecessary data entry, whilst improving the visibility of critical information to all stakeholders.
Automated Support Tickets for Sage 300 Brochure
Sage 300 Automated Support Ticket Scenarios and Benefits
Codeless Platforms' Sage 300 Automated Support Tickets solution enables organisations to achieve the following and more:
- Automate the creation and assignment support tickets from inbound website enquiries
- Automatic ticket status update communications via email or SMS to customers, account managers and other key stakeholders
- Automated creation and delivery of help desk KPI reports
- Automate the dynamic creation (triggered by a ticket closure), distribution and gathering of results from customer satisfaction surveys
Common benefits achieved through Sage 300 automated customer support tickets include:
- Improved and streamlined customer service
- Increased visibility of critical information to all stakeholders
- Costly and error prone administration tasks removed
- Reduced operational costs
Automated Support Tickets for Sage 300 Brochure
Subscription Pricing
Sage 300 Automated Support Tickets
Software from
BPA Platform
£350
4200ROI Calculator
Use our simple ROI calculator to discover how much you could save each year through automation.