ServiceNow Microsoft Dynamics NAV Integration

ServiceNow Microsoft Dynamics NAV Integration

Are you looking for a ServiceNow Microsoft Dynamics NAV integration solution to automate data synchronisation, reduce repetitive administration and drive company revenue?

Codeless Platforms’ BPA Platform provides a comprehensive integration solution that facilitates seamless data integration between ServiceNow and Dynamics NAV. It automates the management of your company data to securely transform your business into an agile, high-performing operation.

BPA Platform enables cloud-based, on-premises systems and cloud-to-cloud SaaS applications to talk to each other, providing integration and business process automation capabilities across varying IT environments.

ServiceNow Microsoft Dynamics NAV Integration Brochure

Learn how integrating ServiceNow with Microsoft Dynamics NAV will help eradicate repetitive data entry, improve business efficiency and reduce costs.

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ServiceNow Microsoft Dynamics NAV Integration Scenarios and Benefits

Microsoft Dynamics NAV integration with ServiceNow takes the complexity out of business process automation. With BPA Platform, organisations can add an unrivalled level of agility to their operations. Automated processes can be adapted or completely rewritten as business processes change to meet new conditions.

Depending on what you want to achieve, most processes you define are achieved in a 100% 'code-free' experience. BPA Platform tools are used to automate an employee process by dragging and dropping icons onto a canvas and linking them together in a process flow. The correlation of these tools replicates the physical employee process to your exact business rules.

Dynamics NAV ServiceNow integration scenarios

• Automatically add or update new or existing customer records in Microsoft Dynamics NAV on a new record in ServiceNow, including name, billing/shipping address, telephone number, customer ID, order details etc.
• Add a record in ServiceNow on a new or existing business partner or supplier in Microsoft Dynamics NAV
• Automatically add a record in ServiceNow from a new or updated product/master catalogue in Microsoft Dynamics NAV
• Automatically add or update customer records in Microsoft Dynamics NAV when a record has been updated in ServiceNow, e.g. contact information, sales order history
• Update records in ServiceNow against a new or updated business partner or supplier in Dynamics NAV
• Automatically add records in ServiceNow when an invoice has been created in Microsoft Dynamics NAV
• Dynamically update records in ServiceNow when a product or catalogue has been added or updated in Microsoft Dynamics NAV
• Automate the creation of sales orders and update the relevant customer record in Microsoft Dynamics NAV
• Automatically create and synchronise service tickets between Dynamics NAV and ServiceNow
• Dynamically profile customers through purchase history and interests to aid marketing messaging
• Automate the synchronisation of sales orders and quotes between ServiceNow and your Microsoft Dynamics NAV system and allocate them to the relevant employee for review, approval, processing or fulfilment
• Automatically pull invoices from Microsoft Dynamics NAV and push to ServiceNow to allow customers to access and pay invoices online
• Dynamically format and transform customer shipping details and update other systems, e.g. eCommerce web store
• Automate the synchronisation of inventory and stock numbers between ServiceNow and Microsoft Dynamics NAV
• Include ServiceNow users in workflow processes that start outside of ServiceNow, e.g. account placed on hold within Microsoft Dynamics NAV

Microsoft Dynamics NAV ServiceNow integration benefits:

• Reduced development time and costs through drag-and-drop integration and process automation tools
• Enforced compliance procedures
• Increased company and employee productivity
• Improved visibility of data and information
• Eradication of data entry errors and associated costs
• Ability to scale operations without additional employee overheads