Microsoft Dynamics NAV Automated Customer Renewals

Microsoft Dynamics NAV Automated Customer Renewals

Are you looking for ways to improve customer retention levels and reduce operational costs surrounding renewal processes?

Codeless Platforms' Microsoft Dynamics NAV Improving Customer Retention solution is a powerful tool for Microsoft Dynamics NAV or a membership management solution that enables organisations to automate the costly actions that are critical to the customer retention process.

Automated Customer Renewals for Microsoft Dynamics NAV Brochure

Discover how automating member renewal processes improves retention levels, reduces costs and facilitates personalisation.

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Microsoft Dynamics NAV Improving Customer Retention Scenarios and Benefits

Common automated customer renewal processes implemented by our customers using Microsoft Dynamics NAV include:

Automatic creation and distribution of personalised email communications that are unique to customer/subscriber data

Automated creation, printing and distribution of personalised direct mail via a mail fulfilment house

Automatic creation and distribution of call centre call lists based on business rules

Automated business alerts when valuable customers approaches the end of their contract/subscription period

Automatic creation and distribution of welcome packs or related product/services upsell communications

Automated creation and distribution of internal sales, financial and management reports

Common benefits achieved through customer renewal automation include:

• Reduced attrition and costs
• Eradicate time consuming administration from the renewal process
• Improved financial performance
• Increased employee productivity