SAP Business One Connector Tool – ‘Unable to contact web service’

Symptom

When creating a new task with a SAP Business One Connector step, as soon as you try to choose the SAP Business One object an error occurs which displays

Unable to contact web service

As a result of this no objects or fields appear for mapping.

Cause

Issue occurs after upgrade from 3.0.1 to 4.0.1 when schemas are not refreshed in the global configuration. The error will appear at step configuration when selecting an object.

Resolution

Ensure all schemas are refreshed after upgrade of the tools.

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