Run Sage 50 / 200 Report Tool v1.4 — Getting “Exception occurred. Details: File contains corrupted data”

Introduction Tasks with the Run Sage 50 / 200 Report tool, connected to Sage 50 v24, are failing. In the Event Log, you are seeing “Exception occurred. Details: File contains corrupted data”. Cause The failing tasks have the Run Sage 50 / 200 Report…

Read More
BPA-47304

Run Sage 50 / 200 Report Tool v1.4 — Getting “No supported Sage 200 product found or incorrect login details”

Introduction Tasks with the Run Sage 50 / 200 Report tool, connected to Sage 200c (2017 or 2018), are failing. In the Event Log, you are seeing “No supported Sage 200 product found or incorrect login details”. However, the connection to Sage 200 is…

Read More
BPA-47265

What are the Error Codes for the Send Text Message Tool?

Introduction This article describes the error codes that are logged to the BPA Platform Event Log when a text message fails to be sent. NOTE: This only applies if you are using the Send Text Message tool with the Provider set to ToucanText Message…

Read More
BPA-49851

Upgrading TaskCentre — From v4.1 to BPA Platform 2018 Update 1

Introduction This article describes how to upgrade TaskCentre v4.1. The upgrade must be completed in stages as a single jump from v4.1 to v2018 Update 1is not possible. Because of this, this article is suitable to use when upgrading from any version to the…

Read More
BPA-8347

Using the Applications Platform Connector on Windows Server 2008 R2 and SP2

Introduction Running the Applications Platform Connector on a Windows Server 2008 R2 or 2008 SP2 machine requires extra configuration to complete the connection to Applications Platform. Problem You are running BPA Platform 2018 Update 1 on a Windows Server 2008 R2 or 2008 SP2…

Read More
BPA-48383

BPA Platform 2018 Update 1 System Requirements

Introduction This article details the minimum hardware and software requirements to run BPA Platform and any relevant tools. Note that the BPA Platform Configurator also prompts for any prerequisite specifications for a feature or tool before installing. BPA Platform Server The following operating systems…

Read More
BPA-48915

Using HTTPS Connections with the Sage 50 Accounts Connector v2.5

Summary The Sage 50 Accounts Connector tool is able to communicate with the Sage 50 Accounts server over HTTP and HTTPS. HTTP communication is enabled by default. This article describes how to configure both the Sage 50 Accounts and the BPA Platform servers to…

Read More
BPA-47596

KB46432 – TLS 1.2 Support for BPA Platform SQL Server Store and Trigger Agent

Introduction Microsoft have included support for TLS 1.2 in their SQL Server drivers’ updates — https://blogs.msdn.microsoft.com/sqlnativeclient/2018/03/30/released-microsoft-ole-db-driver-for-sql-server/. TLS 1.2 support was not available in BPA Platform 2018 or any previous versions for any SQL Server connection or Microsoft SQL Server Trigger Agent connection. Resolution The…

Read More
BPA-47274

How to Design a “Chunked” Task to Process a Large Amount of Rows Over Multiple Task Runs

Introduction You may find that running tasks that process high volumes of rows may results in multiple errors due to the large amount of processing. This article describes how to design such a task, but where the high number of rows processed is “chunked”…

Read More
BPA-8352

SAP Business One Integration Tool Pack — Getting Error XML: “Uncommittable transaction is detected at the end of the batch. The transaction is rolled back.”

Summary You have the following installed: BPA Platform (formerly “TaskCentre”) v4.7 or above SAP Business One Integration Tool Pack v3.0, including the Integration Agent and the Event Agent Although the Event Agent is installed, it isn’t being used yet so the configuration is either…

Read More
BPA-47207