SalesLogix \ Infor CRM Connector Tool

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SalesLogix Connector step fails at task runtime with error “Could not find file C:WindowsTEMPxxxxxxxx.dll”

Note: The SalesLogix Connector Tool is now known as the Infor CRM Connector Tool. Symptom When you call an operation in the SalesLogix Connector step it fails with the following error message: Could not find file ‘C:\Windows\TEMP\xxxxxxxx.dll’ Cause When the SalesLogix Connector communicates with…

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BPA-8426

Video – Enterprise Resource Planning (ERP) Integration for SalesLogix – Account on Hold

Note: SalesLogix has been re-branded to InforCRM. Tool functionality still remains the same. It is important that as an account is put on hold this action is replicated across all systems immediately. This part of the integration solution ensures that changes in account status…

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BPA-8386

Video – Enterprise Resource Planning (ERP) Integration for SalesLogix – Customer Address Synchronisation

Note: SalesLogix has been re-branded to InforCRM. Tool functionality still remains the same. This part of the integration solution demonstrates how an account record mailing address is updated within Sage AccPac and also how an account being placed on hold is replicated in SalesLogix.

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BPA-8387

Video – Enterprise Resource Planning (ERP) Integration for SalesLogix – Updating Customer Records

Note: SalesLogix has been re-branded to InforCRM. Tool functionality still remains the same. This solution starts within SalesLogix, whereby a Prospect status is changed to a Customer. This event starts off a process that sends the SalesLogix account record information to an associated financial…

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BPA-8388

Video – Enterprise Resource Planning (ERP) Integration for SalesLogix – Introduction

Note: SalesLogix has been re-branded to InforCRM. Tool functionality still remains the same. This example shows how TaskCentre for SalesLogix integrates with Sage AccPac (300), a well known ERP System. In general terms the solution will demonstrate how TaskCentre for SalesLogix manages the synchronisation…

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BPA-8389

Video – Automated Email Archiving for SalesLogix – Introduction

Note: SalesLogix has been re-branded to InforCRM. Tool functionality still remains the same. Email communication is a major part of an organisation’s operations, both internally and with its stakeholders. Within the context of Customer Relationship Management (CRM) it is often difficult to track communications…

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BPA-8390

Video – Automated Email Archiving for SalesLogix – Solution Configuration

Note: SalesLogix has been re-branded to InforCRM. Tool functionality still remains the same. Through TaskCentre’s powerful suite of BPM Tools this solution provides a highly configurable, easy to manage and fully automated email archiving mechanism for SalesLogix. In this second video we show how…

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BPA-8391

Video – Automated Email Archiving for SalesLogix- Archiving Emails

Note: SalesLogix has been re-branded to InforCRM. Tool functionality still remains the same. SalesLogix currently has the ability to archive emails and attachments, but until the introduction of TaskCentre for SalesLogix there has not been the ability to automatically archive emails, which has been…

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BPA-8392

Video – Automated Email Archiving for SalesLogix – Archiving Attachments

Note: SalesLogix has been re-branded to InforCRM. Tool functionality still remains the same. This is the last video of a series of 4. A simple to use configuration web page provides SalesLogix administrators with the ability to set various options. Through one click they…

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BPA-8394

SalesLogix – Delete account operations on SData created accounts

Note: The SalesLogix Connector Tool is now known as the Infor CRM Connector Tool. Symptom When an Account record is created using the SData CreateAccount operation, it automatically adds a value to the GlobalSyncID column in the Accounts table in the underlying database. This…

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BPA-8327

SalesLogix Connector step fails at task runtime with the error – Could not find ‘C:|iwtemp\xxxxxxxxx.dll’

Note: The SalesLogix Connector Tool is now known as the Infor CRM Connector Tool. Symptom The SalesLogixConnector step fails at task runtime with the following error appearing in the event log: Could not find file ‘C:\iwemp\xxxxxxxxx.dll’ Cause The SLX tools add the following XML…

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BPA-8334

Creating a schema in the SalesLogix Connector global config gives the error: System.Data.OleDb.OleDbException (0x80004005)

Note: The SalesLogix Connector Tool is now known as the Infor CRM Connector Tool. Symptom Creating a schema in the SalesLogix Connector produces the error code: System.Data.OleDb.OleDbException (0x80004005) Cause The account for the SLXConnectorWS website application pool, does not have sufficient permissions on to…

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BPA-8261

System.Data.OleDb.OleDbException: No error message available, result code: E_UNEXPECTED(0x8000FFFF)

Note: The SalesLogix Connector Tool is now known as the Infor CRM Connector Tool. Symptom Within the SalesLogix Connector Tool when you add or update a connection configuration and then refresh the schemas, you may get the following error message: System.Data.OleDb.OleDbException: No error message…

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BPA-8146

UnauthorizedAccessException: Access to ‘C:InetpubwwwrootSlXConnectorWSSchemas‘ is denied

Symptom When you click OK after adding a new connection in the SalesLogix Connector Tool global configuration, you may get the following error message: UnauthorizedAccessException: Access to ‘C:\Inetpub\wwwroot\SlXConnectorWS\Schemas\’ is denied. Cause The account that the SLX Connector web service runs under does not have…

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BPA-8105

System.Data.OleDb.OleDbException Unable to initialize data dictionary. Invalid object name ‘SYSTEMINFO’

Note: The SalesLogix Connector Tool is now known as the Infor CRM Connector Tool. Symptom When you refresh schemas in the SLX connector schemas you may get the following exception: System.Web.Services.Protocols.SoapException: System.Data.OleDb.OleDbException: Unable to initialize data dictionary. Invalid object name ‘SYSTEMINFO’ Cause The error…

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BPA-8090

System.Data.OleDb.OleDbException: No error message available, result code: DB_SEC_E_AUTH_FAILED(0x80004E4D)

Note: The SalesLogix Connector Tool is now known as the Infor CRM Connector Tool Symptom Within the SalesLogix Connector Tool configuration when you add or update a connection configuration and then refresh the schemas, you may get the following error message. System.Data.OleDb.OleDbException: No error…

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BPA-8094

System.BadImageFormatException Could not load file or assembly ‘SLXConnectorWS’

Note: The SalesLogix Connector Tool is now known as the Infor CRM Connector Tool. Symptom You may receive the exception text: System.BadImageFormatException Could not load file or assembly ‘SLXConnectorWS’ or one of its dependencies. An attempt was made to load a program with an…

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BPA-8101