Note: SalesLogix has been re-branded to InforCRM. Tool functionality still remains the same.
Email communication is a major part of an organisation’s operations, both internally and with its stakeholders.
Within the context of Customer Relationship Management (CRM) it is often difficult to track communications with different parties over a long period of time, the benefits for having all communication with a client readily accessible within a CRM system are easy to see.
The ease and speed of access to an audit trail of emails and attachments will save both time and money.
