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15 articles

An error has occurred while processing: Initialization Error details: Cannot decode the product key

Last Updated: July 5, 2022

Symptom When you run the Configurator the following error message is received: An error has occurred while processing: Initialization Error details: Cannot decode the product key Cause Caused by an expired main product key license (You will also find that tasks cannot be run.) Resolution The resolution is to renew the main product key license....

myBPAPlatform Graphics Not Displaying Correctly

Last Updated: July 12, 2022

Introduction The article aims to explain how to ensure embedded graphics are displayed correctly in your myBPAPlatform workflow portal. Scenario After configuring myBPAPlatform, you see this when launching the web portal: Resolution Missing graphics in the web portal is caused by Static Content not being enabled for your web server. Do the following: From the...

How to Install BPA Platform

Last Updated: September 5, 2022

The following topic describes how to install the BPA Platform Server and Client component.

How to Upgrade BPA Platform

Last Updated: March 22, 2024

This article describes how to upgrade BPA Platform to the latest version.

Configuring Office 365 send mail authentication

Last Updated: November 2, 2022

Changes have been applied by Microsoft to Office 365 send mail authentication settings, these setting were previously enabled by default. This article guides you through the steps required to configure Office 365 send mail authentication for BPA Platform.