SAP Business One Integration
SAP connector tool step fails at task runtime with error: System.Exception: Failed to send request to Web Service
Last Updated: July 4, 2022Symptom The SAP connector tool step fails at task runtime and the following error is recorded to the TaskCentre event log: System.Exception: Failed to send request to Web Service at Tool.ToolRuntime.UploadCompressedRequest(String requestId) at Tool.ToolRuntime.SendRequest(XmlDocument requestXmlDoc, Boolean useMultipleTransactions, Boolean useOverrideXML) Cause The web service hasn’t been able to create the temp directory which is used when...
Selecting the SAP Business One ‘Installation Number’ causes the TaskCentre client to crash
Last Updated: July 4, 2022Symptom When configuring a new global connection; within the Connection Configuration window, selecting the SAP Business One Installation Number causes the TaskCentre client to crash. Cause C++ 2013 Redistributable is missing from the machine where the issue occurred. This can be confirmed by checking the ‘Add/Remove’ programs list within Control Panel. Resolution Install C++ 2013...
System.Bad Image Format Exception Could not load file or assembly ‘Codestone.Compression’
Last Updated: August 3, 2022Symptom When you click OK after adding a new connection in the SAP Business One Connector global configuration, you may get the following error message: System.BadImageFormatException Could not load file or assembly 'Codestone.Compression' Cause TaskCentre Tools for The SAP Business One is designed to run in a 32 bit application pool in IIS. It requires...
System.Exception: Tool not licensed. Invalid SAP Business One license count of 0 found
Last Updated: July 4, 2022Symptom At task runtime the DI server returns the following error message in the TaskCentre event log: System.Exception: Tool not licensed. Invalid SAP Business One license count of 0 found. Cause The SAP Business One details in the Connection Configuration are incorrect Applies To TaskCentre Tools for SAP Business One Resolution Ensure the SAP Business...
System.Invalid Operation Exception unrecognized attribute multipleSiteBindingsEnabled
Last Updated: July 4, 2022Symptom When you click ‘OK’ after adding a new connection in the SAP Business One Connector global configuration (or you refresh an existing connection) you may get the following error message: System.InvalidOperationException unrecognized attribute multipleSiteBindingsEnabled Cause The SAP Business One Connector web service does not expect an attribute named ‘multipleSiteBindingsEnabled’ to present resulting in the...
System.IO.DirectoryNotFoundException Could not find a part of the path
Last Updated: July 4, 2022Symptom The SAP Business One Connector tool fails at task runtime and the following error gets recorded in the Windows Event Log: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\inetpub\wwwroot\CommunicatorWS\Temp\xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.gz' Cause Caused by a missing temp folder under the communicator web service’s publishing directory. Resolution Create a folder called ‘Temp’ under the communicator...
System.Net.WebException: The operation has timed out
Last Updated: July 4, 2022Symptom At task runtime, the SAP Business One Connector returns the following error in the Response Xml: Timeout Error System.Net.WebException: The operation has timed out Cause 1 The SAP DI server service has not started, or the service is running but not responding to requests. Solution 1 Restart the SAP DI server service. Note: After...
System.Runtime.InteropServices.COMException (0x80040154)
Last Updated: July 4, 2022Symptom When you click OK after adding a new connection in the SAP Business One Connector global configuration, you may get the following error message: System.Runtime.InteropServices.COMException (0x80040154): Retrieving the COM class factory for component with CLSID {9DB232DC-50D6-4AAF-BA35-E510E16B2056} failed due to the following error: 80040154. Cause The application pool identity that the connector web service runs...
System.Web.Services.Protocols.SoapException: Retrieving the COM class factory for component with CLSID {F3D77DAE-6C14-B56F-426th-C550BDE8B09D} failed
Last Updated: July 4, 2022Symptom Within the TaskCentre event log the following Response XML is logged from the SAP B1 connector tool: System.Web.Services.Protocols.SoapException: Retrieving the COM class factory for component with CLSID {F3D77DAE-6C14-B56F-426th-C550BDE8B09D} failed due to the following error: 80070005 Access is denied. Cause The account that the Connector Web Service application pool runs under does not have sufficient...
Unable to create a new connection to a SAP Business One database – Error: Load library for observer failed
Last Updated: June 21, 2023Symptom Within the SAP Business One tools global configuration, you are unable to create a new connection to a company database. The following error message is received: Load library for observer failed. Observer file name: C:\Windows\Temp\SM_OBS_DLL\'881317'\ObserverDLL_881371.dll Cause The SM_OBS_DLL cache has become corrupt or inaccessible. Resolution This can be resolved by completing the following: Stop...
