Salesforce ServiceNow Integration

Salesforce ServiceNow Integration

Are you looking for a Salesforce ServiceNow integration solution to automatically add new records in ServiceNow when a new lead has been created in Salesforce? Or are you looking to include ServiceNow users in workflow processes that start outside of the application?

Codeless Platforms’ ServiceNow Salesforce integration solution provides you with the ability to seamlessly integrate ServiceNow with Salesforce to increase the visibility of customer information and sales leads, reduce repetitive employee administration tasks and increase productivity.

Salesforce ServiceNow integration can be achieved through BPA Platform. BPA Platform is an iPaaS Platform that enables cloud-based, on-premises systems and cloud to cloud applications to talk to each other. You automate an employee process by dragging and dropping icons onto a canvas and linking them together in a process flow. The correlation of these tools replicate the physical employee process to meet your exact business rules.

ServiceNow Salesforce Integration Brochure

Learn how integrating ServiceNow with Salesforce will help eradicate repetitive data entry, improve business efficiency and reduce costs.

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Salesforce ServiceNow integration scenarios and benefits

Common ServiceNow Salesforce integration scenarios BPA Platform users often implement include:

• Automatically add a record in ServiceNow from new sales leads created in Salesforce, including name, company, email, telephone, opportunity details etc.
• Automatically create a new lead in Salesforce when a new record has been created in ServiceNow
• Automatic creation of records in ServiceNow from a new custom object in Salesforce
• Automatic creation of a record in ServiceNow when a new contact has been added or created in Salesforce
• Dynamically update or add contacts in Salesforce when a new record is created in ServiceNow
• Automatically add a new record in ServiceNow when a new opportunity has been created in Salesforce
• Add or update a record in ServiceNow when an opportunity is updated in Salesforce
• Dynamically add or update custom objects in Salesforce from new records in ServiceNow
• Include ServiceNow users in workflow processes that start outside of ServiceNow

Commercial benefits often achieved through Salesforce ServiceNow integration include:

• Remove repetitive, bi-directional data entry from employee workloads
• Increase the visibility of critical information across employees and departments
• Include Salesforce and ServiceNow users in workflow processes that start outside of the system where data has changed/updated
• Quickly and easily facilitate two-way integrations
• Reduce operational costs and bespoke development times
• Increase ability to drive company revenue and adapt to business changes when required