Automated Customer Renewals

Automated Customer Renewals

Are you searching for ways to improve customer retention levels and reduce operational costs?

Codeless Platforms' Automated Customer Renewals solution is a powerful add-on for your existing CRM or membership management solution that enables you to automate the costly activities that are critical to improve customer retention processes.

Automated Customer Renewals Brochure

Discover how automating member renewal processes improves retention levels, reduces costs and facilitates personalisation.

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Automated Customer Renewals Scenarios and Benefits

Common automated customer retention processes implemented by our customers include:

• Automate the creation and distribution of personalised email communications that are unique to customer/subscriber data
• Automatic creation, printing and distribution of personalised direct mail via a mail fulfilment house
• The automatic creation and distribution of call centre call lists based on business rules
• Automated business alerts when valuable customers approach the end of their contract/subscription period
• Automatic creation and distribution of welcome packs or related product/services upsell communications
• Automated creation and distribution of internal sales, financial and management reports

Common benefits achieved through customer renewal automation include:

• Reduced attrition and costs
• Eradicate time consuming administration from the renewal process
• Improved financial performance
• Increased employee productivity