Access Dimensions Automated Customer Renewals

Access Dimensions Automated Customer Renewals

Are you looking for a Access Dimensions Improving Customer Retention solution to improve customer renewal levels and reduce costs?

Codeless Platforms' Access Dimensions Improving Customer Retention solution is a powerful add-on for for Access Dimensions or a membership management solution that facilitates organisations to automate the costly actions that are critical to the customer retention process.

Access Dimensions Improving Customer Retention Scenarios and Benefits

Common automated customer retention processes implemented by our customers using Access Dimensions include:

• Automatic creation and distribution of personalised email communications that are unique to customer/subscriber data
• Automated creation, printing and distribution of personalised direct mail via a mail fulfilment house
• The automated creation and distribution of call centre call lists based on business rules
• Automated business alerts when valuable customers approaches the end of their contract/subscription period
• The automatic creation and distribution of welcome packs or related product/services upsell communications
• Automated creation and distribution of internal sales, financial and management reports

Common benefits achieved through customer renewal automation include:

• Reduced attrition and costs
• Eradicate time consuming administration from the renewal process
• Improved financial performance
• Increased employee productivity