Microsoft Dynamics GP Automated Customer Renewals

Microsoft Dynamics GP Automated Customer Renewals

Are you looking for ways to improve customer retention levels and reduce operational costs?

Codeless Platforms' Microsoft Dynamics GP Improving Customer Retention solution is a powerful add-on for Microsoft Dynamics GP or a membership management solution that facilitates organisations to automate the costly actions that are critical to the customer renewal process.

Automated Customer Renewals for Microsoft Dynamics GP Brochure

Discover how automating member renewal processes improves retention levels, reduces costs and facilitates personalisation.

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Microsoft Dynamics GP Improving Customer Retention Scenarios and Benefits

Common automated customer renewal processes implemented by our customers using Microsoft Dynamics GP include:

• Automatic creation and distribution of personalised email communications that are unique to customer/subscriber data
• Automated creation, printing and distribution of personalised direct mail via a mail fulfilment house
• Automatic creation and distribution of call centre call lists based on business rules
• Automated business alerts when valuable customers approaches the end of their contract/subscription period
• Automate the creation and distribution of welcome packs or related product/services upsell communications
• Automated creation and distribution of internal sales, financial and management reports

Common benefits achieved through customer renewal automation include:

• Reduced attrition and costs
• Eradicate time consuming administration from the renewal process
• Improved financial performance
• Increased employee productivity