This example will create a task which can produce two alternative outcomes by using a ‘Decision’ step. The task triggers when an email matching certain criteria is received. Key information is extracted from the email, a database query is taken and based on information available a ‘Decision’ step will decide the final outcome.
This task is made up of 5 steps:
| Step Name | Tool | What it does |
| Email Received | Event: Email Trigger (SMTP) | Filters the content of incoming and outgoing mail sent via a virtual SMTP Mail Server. |
| Extract Product Info | General: Parse Text | Extracts text data from a variable which has been placed in a step. The data is then mapped to other variables for use in further steps. Extracting text information from an email using the Parse Text |
| Retrieve Information | Input: Database Query (ODBC) | Reads the database of a business system to find details to include in the alert. Variables are consumed from the previous step to create a query recordset. |
| Documents Available? | General: Decision | Decides an outcome based on the results available from a previous step. |
| Email to enquirer or Product Manager | Output: Send Email (SMTP) | Sends an email to a specified user Sending an email |
To read about designing other tasks see:
