Nottingham Forest Football Club

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Improving Retail Operations and Customer Service through Magento Navision Integration

Nottingham Forest Football Club needed to integrate Magento with Microsoft Dynamics NAV and its preferred courier service (DPD), as well as automate order and shipping processes, and improve its retail operations and customer service. Having developed the front end of the Club’s website and introduced Magento as the web store, digital marketing agency PushON recommended and then helped implement Codeless Platforms’ BPA Platform for the integration layer between Microsoft Dynamics NAV and Magento.

Primary Applications Used: Magento, Microsoft Dynamics NAV, DPD

The Challenge

  • Introduce integration layer between new eCommerce and finance systems
  • Find a solution that could manage entire order processes from multiple locations
  • Bring retail operations in-house with minimal operating costs and maximum profit
  • Manage stock levels across 2 locations – web store and retail shop

To read how Nottingham Forest Football Club overcame its challenges, please download the case study.

“Introducing Codeless Platforms’ BPA Platform has meant that we’re running at a third of what was originally envisioned for staffing, and it’s working successfully. It’s a complete end-to-end solution.”

Steve Dickman, IT Manager, Nottingham Forest Football Club

Case Study: Nottingham Forest Football Club

Case Study: Nottingham Forest Football Club

Discover how Nottingham Forest FC uses Codeless Platforms' BPA Platform to integrate Magento, Microsoft Dynamics NAV and DPD, as well as automate order fulfilment processes.

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