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Case Study

West Lancashire Borough Council

Automating Manual Processes and Tasks in Aareon QL for Housing Service

As with many councils and housing providers, West Lancashire County Council’s Housing and Inclusion department wants to provide up-to-date, modern services to its customers whilst trying to reduce costs and resources. Using Codeless Platforms’ BPA Platform the Council has been automating processes and tasks in Aareon QL, enabling it to resolve certain pain points, enhance its services and explore new projects.

Primary Applications Used: Aareon QL – dedicated housing management solution

The Challenge

  • Automate repetitive, manual processes
  • Improve integration of business systems and self-service applications
  • Improve services without incurring costs

To read how West Lancashire Borough Council overcame its challenges please download the case study.

“We have saved £1m in the last 12 months — a figure that is made up of posts that haven’t been filled – the efficiency savings.”

Craig Round, Project Manager, Service Development Team, West Lancs Borough Council.

Case Study: West Lancashire Borough Council

Case Study: West Lancashire Borough Council

Discover the benefits West Lancashire Borough Council's Housing Department achieved by using Codeless Platforms' BPA Platform in conjunction with Aareon QL

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