ParcelBroker integration with accounting, ERP and CRM Systems
ParcelBroker provides an online shipping system for any business user that has a shipping requirement as well as the added functionality to integrate a live shipping cost calculator into any eCommerce platform.
Many businesses will want to push and pull order and shipping data between ParcelBroker and an accounting, CRM or ERP system in order to streamline the sales and delivery process and eliminate the repetitive, manual process of data inputting.
Real Time Delivery Quotes
Codeless Platforms’ BPA Platform can automatically pull a wide range of data from ParcelBroker such as a list of shipping rates for parcels and pallets depending on the weight/size of parcel, collection point and the destination postcode/country. The results can be ordered from the cheapest delivery option to other specialist delivery services that are available. VAT information can also be retrieved.
Some carriers have a surcharge for remote areas as well as customs clearance. This data can be extracted from the ParcelBroker system and used to update accounting, CRM and ERP systems. It will also indicate whether the carrier/country requires any customs paperwork.
Parcel and Pallet Booking
The BPA Platform can use ParcelBroker’s API to make bookings and collection requests on the ParcelBroker system. The platform can automate the entire delivery process by pushing the sales order data from a CRM or ERP system, such as collection point, delivery address and size of parcel, whether single shipments, multi-parcel bookings or pallet collections, into the ParcelBroker system.
Monitoring and Managing Data
Customer relationship management is essential for eCommerce. Therefore, having the most-up-to-date information available in order to inform customers of delivery statuses is paramount. The BPA Platform can automatically retrieve information such as which courier service is collecting the package, as well as the schedule for the actual delivery. Data monitoring can also be applied to flag up any incorrect or missing parcel data, or missing address data information.
The data generated by the live shipping cost calculator, which can be integrated into an eCommerce platform and presented to the buyer at point of sale, can also be utilised to study trends and regular patterns.
What are the commercial benefits that can be achieved by integrating ParcelBroker with business systems?
- Reduce operational costs
- Remove data entry errors
- Reduce dispatch to fulfilment times
- Eradicate employee data processing
- Improve customer relationship management
If you want to find out more about ParcelBroker integration or have any questions about what business process automation and application integration can do for your business download the brochure below or call us on +44 (0)330 998 8700.