Service Alerts

Are you searching the market for an Automated Service Alerts solution? Do your employees manually notify customers, engineers and third party providers about service renewals and jobs?

Codeless Platforms' Automated Service Management Alerts solution removes manual processes that are time-consuming, costly and prone to errors. The Notifications and Alerts capability improves efficiency and enhances data consistency, helping you to improve service management processes.

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Automated Service Alerts Scenarios and Benefits

Common service management alerts created by our customers using BPA Platform include:

  • Service reminder notifications to customers and account managers
  • Email or SMS alerts to the relevant engineer specifying job details
  • Alerts to engineers regarding completed job forms

Common commercial benefits achieved through incorporating service management alerts with your business software include:

  • Removes the manual processing related to service management
  • Improves communication to both customers and engineers
  • Delivers a smoother, more reliable service

Service Alerts starts from


BPA Platform

Standard Product Base Server

Starts from:


Configuration day(s) required subject to requirement.

Notifications & Alerts

Notifications & Alerts

The Notifications & Alerts capability provides you with the ability to automatically distribute email and SMS messages 24/7, 365 days a year.

Easy-to-use editor

Build HTML and plain text notifications and alerts using an easy-to-use editor. No coding required.

Multiple delivery methods

Send notifications and alerts via multiple channels including email, SMS or compatible messenger APIs.

Memory and escalation

Capture everything that happens and action where escalation is required.
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