ServiceNow Epicor Integration

ServiceNow Epicor Integration

Are you looking for a ServiceNow Epicor integration solution to automate data synchronisation, reduce repetitive administration and drive company revenue?

Codeless Platforms’ ServiceNow Epicor integration solution allows you to seamlessly integrate Epicor and ServiceNow to reduce costs, increase employee productivity and drive company revenue. BPA Platform provides a secure ServiceNow integration solution to automate the management of your company data to transform your organisation into an agile, high-performing operation.

BPA Platform enables cloud-based, on-premises systems and cloud-to-cloud SaaS applications to talk to each other to facilitate integration and business process automation capability.

ServiceNow Epicor Integration Brochure

Learn how integrating ServiceNow with Epicor will help eradicate repetitive data entry, improve business efficiency and reduce costs.

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ServiceNow Epicor Integration Scenarios and Benefits

Epicor integration with ServiceNow takes the complexity out of business process automation. With BPA Platform, organisations can add an unrivalled level of agility to their operations. Automated processes can be adapted or completely rewritten as business processes change to meet new conditions.

Depending on what you want to achieve, most processes you define are achieved in a 100% 'code-free' experience. BPA Platform tools are used to automate an employee process by dragging and dropping icons onto a canvas and linking them together in a process flow. The correlation of these tools replicates the physical employee process to your exact business rules.

Common Epicor ServiceNow integration scenarios

• Automatically add or update new or existing customer records in Epicor on a new record in ServiceNow, including name, billing/shipping address, telephone number, customer ID, order details etc.
• Add a record in ServiceNow on a new or existing business partner or supplier in Epicor
• Automatically add a record in ServiceNow from a new or updated product/master catalogue in Epicor
• Automatically add or update customer records in Epicor when a record has been updated in ServiceNow, e.g. contact information, sales order history
• Update records in ServiceNow against a new or updated business partner or supplier in Epicor
• Automatically add records in ServiceNow when an invoice has been created in Epicor
• Dynamically update records in ServiceNow when a product or catalogue has been added or updated in Epicor
• Automate the creation of sales orders and update the relevant customer record in Epicor
• Automatically create and synchronise service tickets between Epicor and ServiceNow
• Dynamically profile customers through purchase history and interests to aid marketing messaging
• Automate the synchronisation of sales orders and quotes between ServiceNow and your Epicor system and allocate them to the relevant employee for review, approval, processing, or fulfilment
• Automatically pull invoices from Epicor and push to ServiceNow to allow customers to access and pay invoices online
• Dynamically format and transform customer shipping details and update other systems, e.g. eCommerce web store
• Automate the synchronisation of inventory and stock numbers between ServiceNow and Epicor
• Include ServiceNow users in workflow processes that start outside of ServiceNow, e.g. account placed on hold within Epicor

Epicor ServiceNow integration benefits:

• Reduced development time and costs through drag-and-drop integration and process automation tools
• Enforced compliance procedures
• Increased company and employee productivity
• Improved visibility of data and information
• Eradication of data entry errors and associated costs
• Ability to scale operations without additional employee overheads