SAP Platinum Partner gains commercial benefits from 3PL, courier, CRM and eCommerce integration
Codeless Platforms today revealed that as well as providing Seidor UK with a ‘go-to’ solution in its toolset for all SAP integration projects, BPA Platform also provides Seidor UK with additional commercial benefits. These include the ability to offer the full package to customers without using third parties, the confidence to say yes to any request for any integration, helping the business close deals, as well as roll our projects faster to increase turnover.
“From a UK perspective, BPA Platform is our ‘go to’ tool for any integration with anything related to SAP. It just offers a more rounded SAP integration for us. We specialise in SAP Business One but, obviously, customers use all sorts of different systems. Therefore, BPA Platform gives us that tool to bridge the gaps between other systems and SAP Business One. It allows us to offer customers the right solution to integrate and bring all their systems together. Having a trusted partner that can provide that is a huge value add that customers want,” said Andrew Phillips, Customer Success Manager, Seidor UK.
“In the last year, especially due to COVID, customers are all tightly reviewing their processes, people and resources, and becoming far more reliant on automation between systems, enabling them to save time. This allows people to reduce headcount in certain areas and focus their efforts on the areas you can’t automate and to really see where the value is added, where the big gains are. That’s been a substantial shift this year, as many companies will know and have experienced.”
Seidor UK uses Codeless Platforms’ BPA Platform for automating and integrating a range of third-party systems with SAP Business One, such as eCommerce integration, courier integrations, CRM systems, as well as connecting to FTP drop files for websites.
“We’ve also done quite a few 3PL integrations, integrating SAP with custom warehousing modules, as well as other types of EDI systems; moving flat files between different systems that may not be mainstream with web APIs. We completed one recently which rectified the manual processing of sending 3PL data. The customer was manually sending over dispatch notes to the separate 3PL system every day and then making sure that all the right items had been sent, which would take them about an hour and a half a day. We’ve taken that whole piece out and it now automatically passes the files electronically and the other system picks them up. They are no longer reliant on someone doing that,” explained Phillips.
Having BPA Platform in its portfolio enables Seidor UK to offer the full package to its customers. The widespread adoption of BPA Platform also means that customers are not locked into a particular partner or bespoke development, which Seidor UK believes is paramount for good customer service.
“Having BPA Platform in our toolkit means that I can have a conversation with an existing SAP Business One customer, or a new prospect, and there isn’t really anything someone can throw at us which we can’t answer. If it’s some sort of data or integration question, or they need one system to talk to another, then we know we can easily deliver. It’s also the fact that we can confidently sell it. Our support team and our consultancy team are trained BPA Platform consultants who are highly skilled with BPA Platform and have lots of experience with it. It just gives us the confidence to answer questions honestly and fluidly, which instils confidence in the customer.” said Phillips.
“From a commercial point of view, when we get new opportunities into the business, having BPA Platform at our disposal means that we don’t have to outsource those integrations to a third-party. We can sell a customer the full package which meets all of their business requirements. Rather than us saying we can supply one part of the solution, but not the integration, it closes the loop on those types of deals for us,” said Iain Bate, Marketing Manager, Seidor UK.
About Seidor UK
For more than 30 years, Seidor has been working with SMEs to help them reach their ambitions. It does this through its innovative range of SAP powered solutions and its team of SME experts. As well as being an SAP Platinum Partner, Seidor UK has also been recognised by SAP as an SAP Business One Recognised Expert. Seidor UK is also a proud member of the United VARs programme; a collection of 45 influential SAP partners and consultants across the globe who have come together to form a leading alliance for the mid-market.
About Codeless Platforms
Founded in 1999, Codeless Platforms is at the forefront of business process automation and rapid application development. We have a proven track record of developing and delivering agile, flexible and robust next generation software solutions, empowering businesses to get the most from their data as well as the ability to respond to the rapidly changing business demands of today. Our knowledge of the marketplace and channel has grown in line with this development and established us as a highly experienced and reputable software company, working closely with partners and software vendors, such as Access, Epicor, Infor, Microsoft, Sage, SAP and SYSPRO. With over 450 global partners, more than 8000 customers use Codeless Platforms’ software solutions, ranging from diverse global organisations to the small local enterprise. The company is headquartered in Poole, UK, with representative offices throughout the world.