Automated document management is intrinsic to the smooth running of the majority of organisations. They provide relevant information internally or externally, as well as act as a record of intention or agreement. Regardless of the nature of the documentation created, the one constant is the amount of time it takes employees to manually create and send these communications.
Whether they’re letters, order acknowledgements, invoices or statements, structured and repetitive documents can be automatically generated, presented and delivered via a variety of formats and channels.
- Types of document and their importance
- Automating document generation and distribution
- Achieving significant ROI
- Real world examples of successful document management automation
The issue that most organisations face is the sharing of information between systems and the manual processing required to update the systems. The information is usually there; it’s just extracting it, structuring the data in a presentable format and then distributing the information to the relevant recipients.