Australian healthcare company automates processing of orders from Shopify to SYSPRO, as well as bi-directional inventory management, pricing and delivery notifications
United Pacific Industries recently reassessed its vision and strategy with the company deciding that it needed to create a new B2C channel that would enable it to sell its Thermoskin products directly to consumers. As a result, the company decided to create a new website built on Shopify, but needed this to connect to SYSPRO. BPA Platform is now automating a number of data transfers between the two systems. This includes running a query into SYSPRO on a daily basis, and then exporting the pricing and stock availability from SYSPRO to Shopify.
Primary Applications Used: SYSPRO, Shopify
The Challenge
- Integrate Shopify with SYSPRO
- Remove manual processing of orders, inventory management and pricing
- Synchronise customer accounts and partial or full cancellation of orders, refunds, or returns
- Create new wholesale portal for new website
To read how United Pacific Industries overcame its challenges, please download the case study.
“BPA Platform is automatically pulling through all of the new direct consumer orders from the website into SYSPRO. That has removed a lot of the manual work that was occurring. Without connecting SYSPRO to these new websites, we may not be where we are today. BPA Platform basically sped up the ability to launch our website. We’re also looking at adding a wholesale portal on the new website that we’ve launched. BPA Platform is opening more doors for us.”
Fenella Brown, Marketing Manager, United Pacific Industries
