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Case Study

French Connection

UK-based global retailer and wholesaler of fashion clothing, accessories and homeware benefits from Shopify Plus WMS integration

French Connection moved to the Shopify Plus enterprise eCommerce platform in November 2021 as the replacement platform for its eCommerce websites (French Connection UK, US & EU and Great Plains). However, it needed these websites to integrate with Options, French Connection’s existing customer service and warehouse fulfilment solution. Using BPA Platform it integrated these four websites in time to meet its deadline and automated numerous eCommerce processes, including processing of orders and payments, as well as order risks and fulfilment information.

Primary Applications Used: Shopify Plus, Options WMS

The Challenge

  • Integrate four Shopify Plus eCommerce websites with bespoke warehouse management system
  • Deliver in time for the busy Black Friday sales across the US, UK, and EU
  • Automate transfer of essential data

To read how French Connection overcame its challenges, please download the case study.

Replacing a successful, busy eCommerce site with a new technology like Shopify was always going to be complex. Doing it for four busy sites could easily have become a multi-year project. However, using BPA Platform enabled us to reduce this time and meet our deadlines. The flexibility of the solution really highlighted the power of BPA Platform. The solution gives us the scope to continue to improve our business processes. We are already discussing the different ways we can further utilise BPA Platform in the future.

Vim Juneja, Global Head of IT, French Connection

Case Study: French Connection

Case Study: French Connection

French Connection, a UK-based global retailer and wholesaler, benefits from Shopify Plus WMS integration and business process automation.

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