Integrating eSellerPro with Accounting and CRM Systems
eSellerPro (which has recently changed its name to Volo Commerce Ltd.) is a powerful eCommerce management system that can help maximise sales opportunities across multiple channels, especially marketplaces such as eBay, Amazon, and Play.com.
It can also help automate inventory and stock control, as well as back office and sales order processing. This powerful functionality provides businesses with the ability to achieve complete control over eCommerce sales, maximise returns and reduce costs, all from a single interface.
The only drawback is that most businesses will probably have other systems in place that manage different aspects of the business such as a CRM system and/or an accounting package. As is stands, eSellerPro doesn’t have the ability to interact directly with these systems, which is essential for pursuing additional revenue streams and improving customer service.
Automating business processes with Codeless Platforms’ BPA Platform
For a business to succeed all of these systems need to be able to interact and share data with each other to help streamline business processes and exploit every opportunity available.
Information held in CRM systems, such as product availability and pricing, need to be pushed up into eSellerPro. Usually this is a manual process that is time-consuming and prone to errors.
Likewise, the information collected in eSellerPro, such as order details (including addresses, delivery requirements, products and prices etc.) and payments needs to be extracted and pushed into accounting packages and CRM systems.
Selling a single product is only part of the full sales process as there are multiple opportunities that can be exploited by importing that information into a CRM system, such as Salesforce. The data can be utilised to generate new sales opportunities and initiate email marketing campaigns, retargeting buyers with related items.
Download the eSellerPro Integration brochure to discover how Codeless Platforms’ BPA Platform can automate many of these tasks.